Problem Solving & Decision Making Skills for Engineers and Technical Professionals

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900

Overview

This Problem Solving & Decision-Making Skills training course will focus on the best practice methods in describing, analyzing, and solving any problem, incident, issue, or complaint from daily practice – technical or non-technical. This highly interactive training course will also help the delegates provide recommendations or make decisions, with the highest quality and maximum acceptance. It will help you guarantee flawless execution of actions, regardless if it is a single activity or a complex project.

Learning Objectives

• Understand the increasing necessity of using sound methods for problem-solving and decision making
• Involve the right people in the right way in any analysis
• Solve and prevent issues and problems more rapidly and effectively
• Make better decisions and recommendations
• Communicate and present analysis, solutions, and recommendations with maximum understanding and acceptance
• Apply and implement the methods learned in daily practice immediately after the training

Who Should Attend

This training course is suitable for a wide range of professionals but will greatly benefit:

• All professionals
• Professionals in Executive Development
• Managers, team leaders and supervisors

Course Outline

Day 1 — Introduction

• Introduction to the Program
• Introduction Problem Solving & Decision Making
• Introduction Generic approaches for Problem Solving and Continuous Improvement eg. Deming circle, Kaizen, 8D, DEMAIC, RATIO
• Introduction of Problem Solving Methods eg. 5 Why, Ishikawa, Fault tree, Apollo, TRIZ, etc.

Day 2 — Reflect on Your Problem

• Theory RATIO-step: Reflect
• Introduction Case to Determine the Root Cause
• Theory Event Mapping
• Event Mapping Exercises

Day 3 — Analyze Technical Problems

• Theory RATIO-step: Analyse
• Theory Problem Analysis: Describe the problem (IS / IS-NOT)
• Theory Problem Analysis: Determine possible causes (brainstorming, using characteristics and changes, using Ishikawa-diagram)
• Theory Problem Analysis: Determine the true cause(s)

Day 4 — Analyze Human or Organizational Problems – Determine Best Solutions

• Theory Human Factor Analysis
• Exercise Human Factor Analysis
• Theory RATIO-step: Target (alternative and best solutions)
• Theory Decision Analysis

Day 5 — Implement, Observe and Evaluate Results

• Theory RATIO-step: Implement
• Theory Risk Analysis
• Exercise Risk Analysis
• Theory and Demo Human Factor Analysis in Advance

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
30 November – 4 December 2026	Abuja, Nigeria	Public	5 days	4,500
20–24 December 2026	Dubai, UAE	Public	5 days	3,900

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Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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