Management & Leadership · 5 Days · Public · Accredited by ILM · From USD 3,900
Overview
Company expectations from Employee Relations (ER) staff are increasing, and the pressure to deliver more with less implies they should be more knowledgeable than the staff in HR administration and operations functions. Taking this into consideration, this course is designed to shed light on activities that are formally and informally expected from ER units. Also, this course is a functional journey that will assist participants in exploring the skills that contribute to success.
Learning Objectives
Define the role of employee relations within the organization and the HR function
Operate in line with the relevant sections of national labor laws
Create and use HR analytics and Key Performance Indicators (KPIs) to devise operational employee relations strategies
Conduct employee satisfaction surveys and interpret their results
Differentiate between coaching and counseling and apply both within the work environment
Analyze performance management data to report and advise on performance and productivity
Prepare exit interviews and analyze results to reduce turnover
Who Should Attend
Employees in the function of employee relations and human resources or in personnel and administration who are directly or indirectly responsible for providing support services to employees and other functions in the organization.
Target Competencies
Administration
Employee welfare
Coaching and counseling
Performance management
Labor law
Analytical skills
Target Competencies
Administration
Employee welfare
Coaching and counseling
Performance management
Labor law
Analytical skills
Course Outline
Day 1 — Employee Relations
Definition of the employee relations function
Main duties and responsibilities
Administration versus operations versus welfare
Employee relations versus human resources
Day 2 — From Workforce Reporting to Impactful Analytics
Employee relations main key performance indicators
More data does not equal useful data
The importance of analytics on critical business directions
Providing implications, not HR directives
Day 3 — Coaching and Counseling Roles of Employee Relations
Appropriateness of coaching and counseling
Common mistakes are done by employee relations
Coaching methodologies and tools
Day 4 — Performance Management and Career Development
Understanding your workforce culture, capabilities, and needs
Performance management systems
The tangibles and intangibles in performance management
Role of employee relations in performance management and career planning
Day 5 — Exit Interviews
The importance of exit interviews
Exit interview form
Conducting exit interviews
Reporting exit interview results
Accreditation
Accredited by ILM. On completion delegates receive an Al-Khobraa certificate of achievement.
Is Advanced Employee Relations and Talent Management accredited?
Yes. Advanced Employee Relations and Talent Management is accredited by ILM. Delegates who complete the course receive an ILM-accredited certificate issued through Al-Khobraa, a Saudi-registered training provider.
How long is Advanced Employee Relations and Talent Management?
Advanced Employee Relations and Talent Management runs over 5 days. The exact dates and start city for every confirmed session are listed in the dates section on this page.
How much does Advanced Employee Relations and Talent Management cost?
Fees for Advanced Employee Relations and Talent Management range from USD 3,900 to USD 4,500 per delegate, depending on the city and dates you choose. Each confirmed session shows its own fee on this page, and in-house delivery for a team is quoted separately. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support.
Where is Advanced Employee Relations and Talent Management held, and can I attend online?
Confirmed classroom sessions run in Riyadh, Al-Khobar and Dubai. A live virtual classroom can be arranged on request.
Can Advanced Employee Relations and Talent Management be delivered in-house for our team?
Yes. Advanced Employee Relations and Talent Management can be delivered in-house at your own premises anywhere in Saudi Arabia or the wider GCC, with the content, dates and language tailored to your team. Contact Al-Khobraa for a quotation.