Advanced Secretarial Course and Office Management

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900

Overview

This five-day course is designed to increase the skills of Senior Support personnel across a range of disciplines. The course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team.

Learning Objectives

• Identify the key components within the job role of the Office Manager/ Executive Assistant / PA
• Practice the techniques and skills demonstrated on the Course
• Discuss experiences with fellow Delegates and learn possible techniques for the advancement of such skills in Facilitator – led discussions
• Build an approach that suits their own individual style and workplace

Who Should Attend

Delegates attending this course will be involved in the operational running of an office or fulfill the role of an Executive or Personal Assistant to Senior or Middle Management. It will also be a constructive development Course for those individuals with some office management experience looking to move into a more senior position as an Office Manager or Administration team leader/supervisor. The course is targeted at: Office Administrators Office Managers Supervisors of clerical and administrative staff Executive Secretaries Personal Assistants

• Office Administrators
• Office Managers
• Supervisors of clerical and administrative staff
• Executive Secretaries
• Personal Assistants

Course Outline

Day 1 — The Office Manager / Executive Assistant role: an Overview

• Identifying common issues and challenges
• Setting Personal objectives
• What makes you indispensable?
• Proactive versus passive Support

Day 2 — Setting and Meeting Objectives

• Planning skills
• Project management approaches for support staff
• Managing time
• Strategies for managing change

Day 3 — Resource and Team Management

• Allocating human resource to tasks and projects
• Monitoring performance – team and self
• Team Appraisals and Reviews
• Embedding a new team member effectively

Day 4 — Communications

• Improving communications within an existing team
• Oral and listening skills
• Reporting to Management
• Negotiation skills and techniques

Day 5 — The Working Day

• Practicing a “typical day” simulated scenario incorporating issues and techniques from the week
• Identifying an approach and style that suits you as an individual
• Reporting to Management – presentation and negotiation techniques

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
13–17 December 2026	Dubai, UAE	Public	5 days	3,900

Enquire about Advanced Secretarial Course and Office Management · Enquire on WhatsApp

Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

Related Management & Leadership Courses

• Achieving Administrative Excellence Training
• Achieving Leadership Excellence Program
• Achieving Supervisory Excellence Managing People and Increasing Workplace Performance
• Adaptive Leadership: Tools and Tactics Program
• Administration and Office Management: Best Practices and Technology
• Administration and Office Management Professional
• Administrative Operation and Coordination in Oil and Gas Industry
• Advance Secretary Skills

Browse all Management & Leadership training courses