Advance Secretary Skills

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900

Overview

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations.

Learning Objectives

• Provide full support to stakeholders in order to enhance the success of the business.
• Apply emotional intelligence to foster excellent business relationships, laterally and vertically.
• Plan and present strong business cases to their managers.
• Build and maintain different organizing systems that will lead to increased productivity.
• Generate win-win outcomes in any negotiation session.
• Plan and organize a successful event while practicing excellent business etiquette and protocol.

Who Should Attend

This course is designed for senior administrators, office managers, executive assistants and supervisors of junior staff, and other professionals seeking to strengthen their capability in this area.

• Senior administrators
• Office managers
• Executive assistants and supervisors of junior staff

Course Outline

Day 1 — Partnering Strategically "With" Your Leader

• Understanding the Strategic Role of Today's Executive Assistant
• Working "With" versus Working "For'" your Leader
• Achieving Higher Engagement and Involvement in your Leader's Scope
• Self-Empowerment: Creating your Own Mission Statement

Day 2 — Awareness of Own Role

• Management of Own Responsibilities
• Awareness of Office Politics and Environment
• Management of Stakeholders
• Recognizing How Stress and Feelings Affect Performance

Day 3 — Delivering the Presentation and Fielding Questions

• Using Visual aids to Support the Presentation
• Building and Maintaining Systems
• What is a System? The Why and How of Systems
• Filing Systems: Controlling Documents, e-Filing and Cloud Storage

Day 4 — Negotiating with Suppliers (Internal and External)

• Principles of Successful Negotiations with Internal and External Suppliers
• Negotiation Planning and Tactics
• Aiming at Win-Win Outcomes
• Negotiating for the Long-Term

Day 5 — Managing and Controlling Events

• Managing Suppliers and the Secrets of Dealing with Hotels and Venues
• Protocol and Business Etiquette
• Principles of Business Etiquette
• Phone, e-Mail and Meeting Etiquette

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
December 27–31, 2026	Riyadh, KSA	Public	5 days	3,900

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Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programs, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organizational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organizational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programs; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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