Management and Leadership Skills for New Managers and Supervisors
Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 2,500
Overview
Competent people demonstrate technical excellence in their chosen field and this expertise is often recognized and rewarded by promotion into a supervisory or management role. However, frequently little training is afforded to those given the responsibility. Managing people is no easy task and the early experiences of newly appointed managers can be marked with anxiety, stress, and insecurity as to how to what to do and how to do it. This program offers a pragmatic overview of good management practice for those new to supervision.
Learning Objectives
Managing the performance of self and others; planning personal and team priorities
Building a high performing team using the power of diversity
The manager as a communicator, coach and developer of people
Time Management, Delegation and Communicating with Impact
To equip delegates with a wide range of tools and techniques which will enhance management capability and ""fast track"" performance
To ensure delegates have clear definition of the role and responsibilities of the manager.
To identify each delegate’s unique management style, recognizing personal strengths, whilst identifying areas for potential development
To appreciate the value of performance management as a tool for personal, team and organizational improvement and establish priorities of action
To manage different personalities and appreciate that diversity is a strength to be harnessed within a team for productive and collaborative outcomes
To increase personal power base, through good communication and influencing skills
To create a personal SWOT analysis and transfer action into the workplace
Develop an understanding of role and the key people management skills to ensure success.
Appreciate and expand their current managerial strengths and identify areas for improvement
Learn key skills in time management, prioritization of tasks, meeting skills, delegation, motivating others, team leadership, communication and presentation.
Learn techniques for managing conflict and change
Appreciate the fundamental value of performance management and performance review as tools for managerial success and organizational output
Observe an enhanced level of management skills and capability in the organization
Recognize greater confidence in their managers through consistent application of tried and tested tools that work
Identify tangible improvement in the utilization and implementation of the performance management process
Observe improved levels of communication, better presentation skills and more productive meetings.
Managers will demonstrate greater clarity in the prioritization of tasks and delivery of organizational goals.
Teams will have a clearer “line of sight” regarding their role in the wider organization
Who Should Attend
This program is designed for those professionals across all functions or disciplines. More specifically it will be of value to:
Professionals
Professionals in People Management
Managers, team leaders and supervisors
Course Outline
Day 1 — The Foundations of Management: roles, Responsibilities and Personal Style
Understanding the wider working environment that impacts the organization
Identifying the characteristics of good management
Making the transition to management: new skills, fears and expectations
What Managers Do? Key competencies, behaviors and activities in the manager’s role
Day 2 — Managing the performance of self and others: planning personal and team priorities
A focus on Continuous Improvement: Kaizen: improving, self, team, and organization
The role of performance management in organizations
Communicating team purpose and clarifying personal priorities and contributions
Establishing SMART objectives for individuals/team and how to measure them
Day 3 — Building High Performing Teams using the Power of Diversity
Identifying the characteristics of Highly Effective Teams and of Dysfunctional Teams
Stages in team development and the manager's role
Appreciating team and harnessing diversity: team roles and their identification and application
Team audit: exercise to evaluate current team performance and identify strength and potential areas for action
Day 4 — The Manager as a Communicator, Coach, and Developer of People
Building trust: a critical in managing effectively
How to give feedback: a tool for development and progression
Using a feedback planner for difficult conversations and managing potential conflict
Coaching for personal and team success using a model
Day 5 — Time Management, Delegation, and Communicating with Impact
Managing Time Effectively: Reviewing the most common time management failings and determining priorities"
Delegation for empowerment: How to delegate to motivate staff and raise performance
Communicating with impact: the characteristics of powerful presentations - guidelines for good practice
Personal SWOT review of learning
Accreditation
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
What do Al-Khobraa management and leadership courses cover?
The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.
Who should attend a management and leadership course?
These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.
How long are management and leadership courses, and where are they held?
Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can management and leadership training be delivered in-house for our team?
Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.