Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 4,500
Overview
The overall aim of this course is to provide participants with the skills needed to design and apply project metrics and Key Performance Indicators (KPIs). Moreover, the course assists participants in identifying the driving forces for better value-based project metrics and allows them to design project dashboards.
Learning Objectives
Design the performance measurement system using acquired knowledge in KPIs, their role, types, and uses.
Analyze and develop the most important KPIs relevant to stakeholders and customers.
Analyze and develop the most important KPIs to drive internal quality and productivity.
Effectively manage the KPI measurement process in all phases.
Employ tools to ensure the success of the KPI implementation project.
Identify the driving forces that will lead to better project metrics
Define and select the right project metrics
Develop and apply project KPIs
Create project KPIs and reports using MS project
Design a project dashboard and traffic light reports
Construct value-based project metrics
Who Should Attend
This course is designed for all managers and senior professionals, and other professionals seeking to strengthen their capability in this area.
All managers and senior professionals
Professionals in Management & Professional Skills
Managers, team leaders and supervisors
Course Outline
Day 1 — Explaining KPIs and Their Crucial Role in Managing…
Designing a World-Class KPI Measurement System to Guide the Right Organizational Decisions
Defining Effective KPIs to Address the Needs of All Key Stakeholders
Differentiating Between Types of KPIs and Their Cause-Effect Relationships
Spotting Problems with KPI Measurement Systems and Identifying Solutions
Day 2 — Evaluating Your Existing KPI Measurement System For…
Using KPIs in Different Management Areas to Target Performance Plans
Defining Financial KPIs to Measure Outcome-Based Goals
Defining Customer Value and Satisfaction KPIs that Result from Operational Excellence
Defining Product and Service Quality KPIs that Target Optimal Industry Standards
Day 3 — Defining Process and Operational Efficiency KPIs that…
Defining Human Capital Performance and Satisfaction KPIs that Support a High Performance Culture
Gaining Senior Team Commitment to Drive Execution and Show Commitment
Establishing a Winning KPI Team That is Diverse and Complementary in Skills
Embedding a “Results-Oriented” Culture for the KPI Project
Day 4 — Setting Up the Right KPI Development Strategy Tailored…
Marketing the KPI System to All Employees to Ensure Proper Understanding of Their Roles
Facilitating the Use of KPIs by Teams in their Working Environments
Refining KPIs to Maintain Their Relevance in Line with Strategic Pressures
Linking KPIs to Strategy to Ensure Measurement of the Right Things at the Right Time
Day 5 — Designing the Interlinked KPI Measurement System
Benchmarking and Developing Inspiring Targets
Collecting and Analyzing KPI Measurement Data
Reporting KPI Results Using Dashboards that Fit Management’s Expectations
Boosting Performance-Based on Achieved Results
Accreditation
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
What do Al-Khobraa management and leadership courses cover?
The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.
Who should attend a management and leadership course?
These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.
How long are management and leadership courses, and where are they held?
Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can management and leadership training be delivered in-house for our team?
Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.