ILM Certified in Key Performance Indicators (KPIS)

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 2,500

Overview

Performance management is a dynamic process that should be based on meaningful indicators. Key Performance Indicators (KPI) is a set of quantifiable measures that an organization can apply to gauge performance in terms of meeting their organizational strategic and operational goals.

Learning Objectives

• Recognize the metrics-based management and its benefits
• Establish KPI that comply with the strategic and operational enterprise goals
• Develop a base for performance measurement and analysis
• Convert the indicators into meaningful actions, initiatives, and programs

Who Should Attend

This course is designed for professionals working in management and leadership, as well as those whose responsibilities require a stronger practical grasp of the subject and its application within their organisation.

• Professionals in Management & Professional Skills
• Managers, team leaders and supervisors
• Heads of department and function leads

Course Outline

Day 1 — Recent trends in the business environment

• Business drivers and performance measurement
• Introduction to performance management
• Categories and elements of business processes
• Matching organizational goals with performance indicators

Day 2 — Responsibilities for performance management

• Categorization of KPI
• Hard and soft indicators
• Productivity and efficiency indicators
• Financial and operational indicators

Day 3 — Data collection approaches for KPI

• KPI for technical functions
• KPI for administrative functions
• KPI for enterprise performance
• Linking KPI with enterprise goals

Day 4 — Allocating performance patterns and variation in…

• Comparing across subgroups
• Defining the gaps
• Allocating and confirming causes
• Graphical representation of performance data

Day 5 — How KRIs shape the risk management culture

• Designing an efficient KRIs program in a risk management framework
• Balanced scorecard perspectives
• A roadmap to balanced scorecard design and development
• Balanced Scorecard components (indicators, goals and programs)

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
27–31 December 2026	Online / Virtual	Virtual	5 days	2,500

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Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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