Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900
Overview
This programme includes writing procedures to translate policy into 'action', and techniques for ensuring that policies and procedures are accepted by those who use them. In addition, consultation and communication strategies will be addressed. The programme is experiential in nature, using real life scenarios and case studies.
Learning Objectives
To identify the necessity for having organizational policies and procedures
To understand the differences between policies and procedures
To understand the link between an organization's values and its policies and procedures
To learn the process of writing effective policies and procedures
To examine writing formats and writing styles
To practise writing clear, effective policies and procedures
To understand the necessity of regularly updating and revising policies and procedures
An appreciation of the need for establishing new policies and procedures, as well as reviewing and revising existing ones
A clear understanding of the principles, guidelines, formats and writing styles of effective policies and procedures
Practical experience in writing policies and procedures
An understanding of policy and procedure implementation techniques, including communication and training strategies
Who Should Attend
This course is designed for staff, and other professionals seeking to strengthen their capability in this area.
Staff
Professionals in Management & Professional Skills
Managers, team leaders and supervisors
Course Outline
Day 1 — Defining Policies & Procedures
Discover The Needs For, And Benefits Of, Good Policies And Procedures
How Policies & Procedures Flow From An Organization's Basic Values
When Do You Need A Policy Or Procedure?
How Policies & Procedures Relate To Both Internal & External Customers
Day 2 — Steps To Create Policies & Procedures
Useful Writing Style Techniques
Formats For Policies & Procedures
Developing Procedures
Reasons For Writing A Procedure
Day 3 — Benefits Of Writing A Procedure As A Team
Using Flow-Charts For Writing Policies & Procedures
Testing Policies & Procedures
Preparing A Policies And Procedures Manual
Physical Design Considerations
Day 4 — Introduction Page
Table Of Contents
Policies And Procedures
Optional Sections
Implementing Policies & Procedures
Day 5 — Notifying Users
Achieving Compliance
Updates & Changes
Policy & Procedure Checklist
Transferring Learning To The Workplace
Accreditation
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
What do Al-Khobraa management and leadership courses cover?
The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.
Who should attend a management and leadership course?
These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.
How long are management and leadership courses, and where are they held?
Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can management and leadership training be delivered in-house for our team?
Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.