Employee Relations Investigation Skills (Advanced)

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900

Overview

The Advanced Certificate in Employee Relations (ER) training course equips professionals with the knowledge and skills to manage and enhance workplace relationships effectively. Employee Relations focus on fostering a productive, positive, and transparent dynamic between organisations and their employees, underpinned by compliance with employment laws and ethical standards. This advanced training course is tailored for practitioners who already possess expertise and experience in Employee Relations.

Learning Objectives

• Apply the principles of ER in their organisation (application)
• Differentiate between the psychological contract and engagement (analysis)
• Design a stakeholder engagement strategy (synthesis)
• Defend ER decisions based on best-practices (evaluation)
• Describe the basics of principle-based negotiation (knowledge)
• Understand issues suitable for workplace mediation (comprehension)

Who Should Attend

This Advanced Certificate in Employee Relations (ER) training course is designed for those who already have experience and training in ER. It may also suit: Employee Relations (ER) Personnel Industrial Relations (IR) Personnel Union Delegates and Officials Human Resource Management (HRM) Professionals

• Employee Relations (ER) Personnel
• Industrial Relations (IR) Personnel
• Union Delegates and Officials
• Human Resource Management (HRM) Professionals

Course Outline

Day 1 — Transformational Employee Relations

• Developing a positive employee relations framework
• Current Trends in Employee Relations
• The Role of Trade Unions in the global workplace
• Understanding the Psychological Contract

Day 2 — Stakeholder Engagement Fundamentals for HR professionals

• Essentials of stakeholder management
• The difference between engagement and management
• The consequences of ineffective stakeholder collaboration
• Identifying stakeholders – key techniques

Day 3 — Negotiation Skills for Employee Relations

• An Introduction to Negotiation
• The win-win concept explored- getting to “yes”
• The Coleman Raider “bare bones” model
• Best Alternative to a Negotiated Agreement (BATNA)

Day 4 — Managing Conflict in The Workplace

• Analysing conflict handling behaviour
• Proven methods for resolving and managing conflict
• Alternative Dispute Resolution (ADR)
• Discipline and grievance handling: best practices

Day 5 — An Introduction to Workplace Mediation

• Understanding HR’s role in mediation
• Issues suitable for mediation
• Stages of workplace mediation
• Reaching and formalising agreements

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
11–15 October 2026	Riyadh, KSA	Public	5 days	3,900
14–18 December 2026	Mozambique, Southeast Africa	Public	5 days	4,500

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Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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