The Complete Course in Protocol, Ceremonial and Etiquette
Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900
Overview
This Protocol & Etiquette Course is designed to help professionals master the art of respectful, confident, and culturally appropriate conduct in both social and official settings. In today’s globalized world, where interactions often span diverse cultures and high-stakes environments, mastering protocol and etiquette is essential.
Learning Objectives
Understand the foundations of business and social etiquette
Display confidence in both formal and informal diplomatic settings
Apply complex protocol procedures and ceremonial conventions accurately
Conduct culturally sensitive communication in international environments
Execute dining etiquette, official greetings, and gift-giving customs correctly
Enhance personal presentation to leave a strong, respectful impression
Prepare thoroughly for official engagements with appropriate protocol research
Who Should Attend
This Protocol & Etiquette Course is ideal for:
Senior executives and government representatives
Business leaders
Public affairs specialists
Course Outline
Day 1 — The Importance of Protocol and Etiquette
From the world of diplomacy to business and the boardroom
Establishing credibility in negotiations and business affairs
The practice of etiquette and the language of diplomacy
What are your business contacts looking for?
Day 2 — Creating the Right First Impression
Conventions of business correspondence and invitations across the world
Dressing for success – the appropriate attire for the occasion
It starts with a name – getting names and titles right
Business cards, their form, giving and receiving
Day 3 — Invitations, Events and Ceremonies
Event briefing for yourself and others
Flags and badges, When and where are these used
Precedence and seating on formal occasions
Conversation topics and style
Day 4 — International Negotiations
Cross cultural negotiation
Negotiation style – Northern cultures
Negotiation style – Southern cultures
Sources of help and support
Day 5 — Day Five Developing Your Skills and Action Planning
Non-verbal cross-cultural communications
Cross-cultural conversation skills.
International dress codes for each occasion
Building cultural diplomacy
Accreditation
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
What do Al-Khobraa management and leadership courses cover?
The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.
Who should attend a management and leadership course?
These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.
How long are management and leadership courses, and where are they held?
Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can management and leadership training be delivered in-house for our team?
Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.