Building and Managing Superior Skills

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900

Overview

Building and Managing Superior Skills are crucial to personal and business success. Learn to develop highly effective business relationships, enhance your emotional intelligence and improve your ability to influence and engage with people more effectively. Today more than ever, personal success comes down to interpersonal effectiveness – the capacity to work with others to get things done. This Effective People Skills training course aims to provide you with the skills, behaviours and knowledge to effectively build relationships with others.

Learning Objectives

• Define the keys to communicating honestly, directly, and professionally
• Employ the interpersonal behaviours that nurture good working relations
• Identify the principle elements of teams, their types and stages of development
• Apply communication skills and strategies to negotiation positive conflict outcomes for all parties
• Demonstrate a higher level of personal power and increased productivity

Who Should Attend

This course is designed for professionals, and other professionals seeking to strengthen their capability in this area.

• Professionals
• Professionals in Management & Professional Skills
• Managers, team leaders and supervisors

Course Outline

Day 1 — The Core Interpersonal Skill

• Person-to-Person communication
• Barriers to effective communication
• Non-verbal communication
• The Active listening models

Day 2 — Building Winning Working Relationships

• The TRUST Factor
• Avoiding the collusion phenomenon
• A Change of Heart
• Interpersonal Dialogue: Core Principles

Day 3 — Understanding Groups and Team Dynamics

• High performing teams vs. traditional work group
• The three elements of high-performance teams
• Understanding the types of teams
• The stages of team development

Day 4 — Teamwork and Collaboration

• Giving and receiving effective feedback
• Dealing with conflict Constructively
• Symptoms of conflict situations
• Getting to win-win

Day 5 — Increasing Personal Productivity

• Growing your personal power
• Achieving emotional excellence inner mastery
• Our time and your life
• Growing personal productivity

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
20–24 December 2026	Dubai, UAE	Public	5 days	3,900

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Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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