Best Practices in Communication and Relational Skills
Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 4,500
Overview
Leaders today are expected to have a wide range of skills – technical, operational, and relational. This program focuses on developing the communication competencies that allow them to lead and motivate others. It helps leaders become great communicators who know how to win respect, understanding, and commitment.
Learning Objectives
Showing they are listening to and respecting others
Clarifying objectives and expectations and providing support as individuals seek to attain them
Developing a collaborative team culture where people work together to achieve goals and overcome challenges
Ensuring everyone contributes to discussions and all points of view are heard before making decisions that are then supported by the team
Using presentations to win recognition for team achievements and support for goals
Counseling Skills
Coaching Skills
Conflict resolution
Providing Feedback
Interpersonal Skills
Listening Skills
Interviewing Skills
Presentation Skills
Influencing Skills
Handling Difficult People
Achievement Orientation
Adaptability
Business and Organizational Awareness
Impact and Influence
Initiative
Interpersonal Skills
Leadership
Management Control
Self Development
Staff Development
Who Should Attend
This course is designed for executives, and other professionals seeking to strengthen their capability in this area.
Executives
Professionals in Communication & Influence
Managers, team leaders and supervisors
Course Outline
Day 1 — Welcome & introductions; Sharpening up Active Listening; Giving Feedback
Paying attention to words and body language
Controlling ourselves so we can learn from others
Asking good questions and listening to answers
Checking understanding and reframing
Day 2 — Building Relationships Based on Trust; Creating Respect for Others; Enabling Collaboration
Building truthfulness, responsiveness, consistency, loyalty, and capabilities
Encouraging openness and willingness to share ideas and information
Developing a collaborative culture within our team
Rewarding accountability and collaboration
Day 3 — Conveying the Organisation’s Vision; Setting Clear Priorities; Motivating & Persuading
Creating a sense of urgency and purpose that motivates people
Creating ownership so the vision is shared and empowering
Clarifying deadlines and expected performance standards
What do Al-Khobraa management and leadership courses cover?
The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.
Who should attend a management and leadership course?
These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.
How long are management and leadership courses, and where are they held?
Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can management and leadership training be delivered in-house for our team?
Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.