Management & Leadership · 5 Days · Public · Accredited by ILM · From USD 3,900
Overview
In this five-day seminar, the delegates will learn the skills necessary to deal with the process of negotiation, from the inception to signing off and beyond presentation. This workshop will provide delegates with tools and techniques to not only learn how to negotiate under normal situations but also to increase their negotiation effectiveness under abnormal circumstances.
Learning Objectives
Understand their own organization and the business environment within which it
operates
Recognize their supervisory professional role and responsibilities as part of the
management team
Be familiar with the principles and processes of performance management
Set up and measure SMART objectives and assess the performance
Effectively communicate with employees, peers, and managers
Adopt a systemic approach to motivating staff under their control
Be familiar with strategies for dealing with organizational change and development
process
Be familiar with problem-solving and decision-making processes, methods and
techniques, and associated risks
Prepare an action plan to implement on return to work.
Who Should Attend
This course is designed for managers, supervisors, first line managers, and other professionals seeking to strengthen their capability in this area.
Managers
Supervisors
First Line Managers
Team Leaders and anyone
Course Outline
Day 1 — Clarifying Responsibilities
Definition of a Supervisor
The Role of a Supervisor
The Responsibilities of a Supervisor
Performance Management
Day 2 — Setting Expectations and Goals
Giving Positive Feedback
Handling Performance Problems Effectively – Counselling or Disciplinary?
Supervising with Flexibility.
Building Interdependent Relationships
Day 3 — Communicating One-on-One with Employees
Delegating Tasks
Communicating with a Team
Communicating Every Day with Others
Communicating with Your Manager
Day 4 — The Changing Playing Field
The Best and Worst Supervisors
The Coaching Process
Strategies for Effective Coaching
A New Paradigm
Day 5 — Organizational Change
The Impact of Change
Change-Management Tools and Techniques
Strategies for Managing Change
Accreditation
Accredited by ILM. On completion delegates receive an Al-Khobraa certificate of achievement.
Is Basic Supervisory Skills (Certified By ILM) accredited?
Yes. Basic Supervisory Skills (Certified By ILM) is accredited by ILM. Delegates who complete the course receive an ILM-accredited certificate issued through Al-Khobraa, a Saudi-registered training provider.
How long is Basic Supervisory Skills (Certified By ILM)?
Basic Supervisory Skills (Certified By ILM) runs over 5 days. The exact dates and start city for every confirmed session are listed in the dates section on this page.
How much does Basic Supervisory Skills (Certified By ILM) cost?
Fees for Basic Supervisory Skills (Certified By ILM) range from USD 3,900 to USD 4,500 per delegate, depending on the city and dates you choose. Each confirmed session shows its own fee on this page, and in-house delivery for a team is quoted separately. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support.
Where is Basic Supervisory Skills (Certified By ILM) held, and can I attend online?
Confirmed classroom sessions run in Dubai and Istanbul. A live virtual classroom can be arranged on request.
Can Basic Supervisory Skills (Certified By ILM) be delivered in-house for our team?
Yes. Basic Supervisory Skills (Certified By ILM) can be delivered in-house at your own premises anywhere in Saudi Arabia or the wider GCC, with the content, dates and language tailored to your team. Contact Al-Khobraa for a quotation.