Performance Management Systems: Managing, Measuring and Improving Productivity
Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900
Overview
Workplaces whether public or private, are experiencing massive changes that are challenging nominal ways of working and workforce expectations. The economic realities of ongoing financial constraints and reduced headcounts and budgets; coupled with increasing stakeholder expectations are creating a demanding environment where employees are expected to deliver results regardless of the mounting challenges.
Learning Objectives
Secure buy-in from all stakeholders for using performance management in the Public Sector
Overcome resistance to performance measurement transparency and reporting requirements
Integrate performance management initiatives into other ongoing management improvement efforts
Lead cultural change within the public sector to achieve improved results
Utilize performance measures with proven techniques of evidence-based analysis, performance measurements, reporting, and benchmarking
Devise and lead performance improvement teams – working across program silos to obtain effective results across the organization
Make direct connections between Performance Management and Organizational Goals
Demonstrate Best Practices in Addressing and resolving Work-Performance related Problems
Who Should Attend
This course is suitable for a wide range of professionals but will greatly benefit:
Public Sector Managers and Team Leaders
Supervisors
Performance Management Officers
Performance Analysts
Course Outline
Day 1 — Assessing the Starting Point: The Public Sector Performance Management Maturity Scale
Performance Management defined as an Enabling Movement
Performance management best practices in the public sector and non-profit organizations
Conducting a comprehensive assessment of your government organization’s current use of performance management concepts
Key Principles of Effective Performance Management for Profits, Non-Profits and Hybrid Organizations
Day 2 — Defining the Scope of the Performance Management Initiative
Identify performance improvement opportunities and align to internal leadership policy goals
Project Management Fundamentals for Performance Improvement Initiatives
Identifying and Developing Your Performance Improvement Team – Policy, Planning and Implementation Leaders
Gaining Top-down, Internal, and External stakeholder buy-in
Day 3 — Performance Management Strategy Development
The 4 Step Implementation Model
Diagnostic Assessment of primary activities, deliverables, customer focus
Designing the ‘As is’ to the ‘Should be’
Pre and Post Measurements
Day 4 — Driving the Achievement of Performance Goals
The Purpose of Employee Reviews as a vehicle to drive Performance at all levels
Performance Reviews: Facilitating a process for analyzing and using performance information internally to drive improvements
Performance Analysis - Selecting programs and initiatives for advanced program evaluation, data analytics, performance auditing, benchmarking, etc.
Addressing the Performance Gap via Proven approaches for optimal Organizational results
Day 5 — Sustainability of Performance
Action Planning for Sustainability of The High-Performance Organization
Sustainability via Feedback Models - Constructive and Developmental Feedback
Coaching and Mentoring for Performance
Review and Summary
Accreditation
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
What do Al-Khobraa management and leadership courses cover?
The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.
Who should attend a management and leadership course?
These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.
How long are management and leadership courses, and where are they held?
Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can management and leadership training be delivered in-house for our team?
Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.