Achieving Supervisory Excellence Managing People and Increasing Workplace Performance

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900

Overview

This Achieving Supervisory Excellence training course has been specifically designed to develop the competency of supervisory level personnel by equipping them with the knowledge, skills, and understanding to achieve Supervisory Excellence in their respective disciplines. In this training course, you will learn about utilizing management and leadership techniques to identify risks, problem solve, delegate, communicate effectively, develop yourself and others, control your team, your work environment; as well as create a climate and culture for improved performance.

Learning Objectives

• Understand your self-awareness, as well as your role in the organization and management style in order to effectively apply self-management
• Determine effective problem solving, risk identification, and analysis within your working environment
• Apply powerful interpersonal techniques to improve communication and manage others effectively
• Apply development, coaching and feedback techniques to increase optimum people performance management
• Improve team cohesion and impact on production through your management and actions

Who Should Attend

This training course is suitable for supervisors from any background or discipline, this can include the roles listed below.

• Newly Promoted Supervisors
• Team Leader
• Professionals in People Management

Course Outline

Day 1 — The Importance of the Supervisory Role in the Organization

• Supervisory Role: Importance in Organizational Success
• Managing or Leading as a Supervisor
• The Power Bases of the Supervisor
• Supervisory Characteristics, Competencies, and Behaviors

Day 2 — Problem Solving, Decision Making, and Time Management

• Defining Problems
• Assessing Risks and Analyzing Problems
• Problem Solving Models and Techniques
• Decision-Making Processes

Day 3 — Mastering Communication and Interpersonal Skills

• Overcoming Communication Barriers
• The Power of Questions
• Active Listening Skills
• How to influence the outcome/effects of others?

Day 4 — Managing Your Team and Others for Results

• Factors for Enhanced Team Development
• Increasing Team Performance
• Group Dynamics
• Job Enrichment and Motivation

Day 5 — Developing Your Team and Others

• How do people learn?
• Positive Development: Training and Development Planning
• Coaching for Personal and Team Growth
• Giving Powerful Feedback to Increase Optimum Performance

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
November 15–19, 2026	Istanbul, Turkey	Public	5 days	4,500
November 30 – December 4, 2026	Accra, Ghana	Public	5 days	4,500

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Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programs, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organizational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organizational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programs; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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