Mastering the Art of Effective Communication (Certified By ILM)
Management & Leadership · 5 Days · Public · Accredited by ILM · From USD 3,900
Overview
Personally we are each potentially a ‘basket of benefits’ and it is essential to be aware of what those benefits are so as to master them and to know what we are capable of offering to the organization. Communication is the cornerstone of all our interpersonal relationships and the foundation of all areas of effectiveness in our lives.
Learning Objectives
Project a professional, positive personal image
Learn how to use positive language
Select and apply the correct communication channel
Ensure your communication has a clear purpose and objective
Be aware of sensory acuity and develop rapport
Develop presentation skills
Master difficult conversations
Develop confidence in giving and receiving feedback
Master the art of modern written communication.
Who Should Attend
This course is designed for the course targets all business professionals, and other professionals seeking to strengthen their capability in this area.
The course targets all business professionals
Professionals in Communication & Influence
Managers, team leaders and supervisors
Course Outline
Day 1 — Projecting a Positive Personal Image
Personal branding
Value systems
Positive language usage
Mastering the skills required of the professional business person
Day 2 — Building Relationships
Building rapport
Sensory Acuity: Becoming aware of our and other peoples’ senses
Learning to become flexible in our behaviour
Learning to stand up and present with confidence
Day 3 — Positive Interpersonal Communication
Giving and receiving feedback
Accepting and giving criticism
The psychology of conflict situations
Recognizing the difference between aggressiveness, passivity, and assertiveness
Day 4 — E-mails, Letters and Other Business Writing/What Makes an Effective Presentation
Managing e-mails to be noticed
Writing effective business letters
Writing professional agendas and minutes
Writing instructions and guidelines
Day 5 — Making a Case & Influencing Skills
Choosing words for maximum impact
Handling questions from your audience
Team presentations to convince critics
Supporting presentations with written documentation
Accreditation
Accredited by ILM. On completion delegates receive an Al-Khobraa certificate of achievement.
Is Mastering the Art of Effective Communication (Certified By ILM) accredited?
Yes. Mastering the Art of Effective Communication (Certified By ILM) is accredited by ILM. Delegates who complete the course receive an ILM-accredited certificate issued through Al-Khobraa, a Saudi-registered training provider.
How long is Mastering the Art of Effective Communication (Certified By ILM)?
Mastering the Art of Effective Communication (Certified By ILM) runs over 5 days. The exact dates and start city for every confirmed session are listed in the dates section on this page.
How much does Mastering the Art of Effective Communication (Certified By ILM) cost?
Fees for Mastering the Art of Effective Communication (Certified By ILM) range from USD 3,900 to USD 4,500 per delegate, depending on the city and dates you choose. Each confirmed session shows its own fee on this page, and in-house delivery for a team is quoted separately. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support.
Where is Mastering the Art of Effective Communication (Certified By ILM) held, and can I attend online?
Confirmed classroom sessions run in Istanbul and Dubai. A live virtual classroom can be arranged on request.
Can Mastering the Art of Effective Communication (Certified By ILM) be delivered in-house for our team?
Yes. Mastering the Art of Effective Communication (Certified By ILM) can be delivered in-house at your own premises anywhere in Saudi Arabia or the wider GCC, with the content, dates and language tailored to your team. Contact Al-Khobraa for a quotation.