Leadership and Management Skills for Supervisors

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900

Overview

As supervisors, team leaders and managers progress in their career, they soon realize that new or more advanced skills and knowledge are required to achieve greater success. This means being able to manage other people, projects and priorities and to lead teams effectively. This training course provides a solid framework to understand the key drivers of leadership and management success and a toolbox of essential team leadership and management skills.

Learning Objectives

• Understand the difference between managing and leading
• Explore the main drivers of leadership and management success
• Understand the key leadership and management skills, including: Goal setting and Motivation
• Impact and Influence
• Customer Service
• Emotional Intelligence
• Delegation
• Time Management
• Listening, Feedback, Appraisal and Learning
• Managing Conflict and Challenge
• Performance Management
• Reporting Up (How to Manage your Boss)
• Profit and Loss
• Coaching for Performance
• Change and Transition
• Personal Development
• Create a Personal Development Plan Based on the Above Skills

Who Should Attend

This course is designed for team leaders (new and experienced), technical staff making the transition to management, supervisors, and other professionals seeking to strengthen their capability in this area.

• Team Leaders (new and experienced)
• Technical Staff making the transition to management
• Supervisors
• Team Leaders
• Managers

Course Outline

Day 1 — Practical Frontline Leadership Skills

• The Difference between Leadership and Management
• How Your Leadership Drives Performance
• The Leadership Cycle: daily, weekly, monthly
• Leadership Toolbox: the key leadership and management skills

Day 2 — Leadership in Action – People, Priorities and Projects

• Dealing with distractions and understanding the value of your time
• Prioritization and organization: how to master both and teach others
• Setting and communicating vision, mission and goals
• Working together to achieve your goals: the secrets of great team working

Day 3 — Improving your Team’s Performance

• Mindset, team dynamics and motivation
• Limiting beliefs and other brakes on performance
• Emotional intelligence and influence
• Teamwork and trust – management skills for managing teams

Day 4 — Leading through Better Communication

• Leadership and management communication strategies
• Gaining rapport and building credibility with your team
• Effective questioning and listening skills
• Ways to be more convincing and overcoming conflict

Day 5 — Managing People and Change

• Theories of change: why we find change hard / how to make it easy
• Coaching for performance: Giving and receiving feedback
• Difficult conversations and conflict
• Working relationships (managing up and down)

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
November 29 – December 3, 2026	Dubai, UAE	Public	5 days	3,900

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Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programs, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organizational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organizational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programs; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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