Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900
Overview
This Leadership and Management Skills training course provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping new managers/supervisors know how to use productive leadership and management techniques.
Learning Objectives
Understand and develop skills necessary for new managers/supervisors
Learn how to set goals and plan effectively and efficiently
Develop abilities to support strategic thinking and customer focus
Learn how to establish and maintain effective time management techniques
Develop and use positive techniques to build effective working relationships
Apply concepts of team building, team performance, and motivation
Understand how to develop productive communication techniques
Understand the importance of performance standards, goals, and objectives
Develop personal and team action plans to accomplish work and improve performance
Who Should Attend
This course is designed for personnel, and other professionals seeking to strengthen their capability in this area.
Personnel
Professionals in People Management
Managers, team leaders and supervisors
Course Outline
Day 1 — Leadership Skills Required of a New Manager / Supervisor
Understanding of your management and supervisory leadership skills and development needs
Challenges managers and supervisors face in a VUCA world
The difference between leadership and management and the role of the manager
Identifying how organizations evolve and change over time
Day 2 — Importance of Goal Setting and Planning for a New Manager / Supervisor
Developing goals and objectives that align with the company’s strategic and business plan
Developing and maintaining personal goals, objectives, and actions
Developing a concept of planning based on recognized tools and approaches and standardized principles
Identifying the role of stakeholders in effective planning
Day 3 — Time Management and Communication as Effective Disciplines for New Managers / Supervisors
Understanding how time is used in the working situation by self and others
Determining the challenges for effective time management
Using a process to identify time issues and solutions to the issues
Learning how delegation and empowerment are used in time management
Day 4 — How New Managers / Supervisors Build Effective Working Relationships
Characteristics of effective working relationships
Identification of personal communication and relationship building styles and approaches
Exploring your strengths and challenges when building working relationships
Tools and approaches to support the development of trust with colleagues and others
Day 5 — Developing Personal and Work Group Improvement Plans
Encouraging and supporting innovation and creativity leading to improvements
Understanding and managing interpersonal work group dynamics and relationships
Identification of the differing responses to change within teams and colleagues
Dealing with change resistance
Accreditation
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
What do Al-Khobraa management and leadership courses cover?
The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.
Who should attend a management and leadership course?
These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.
How long are management and leadership courses, and where are they held?
Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can management and leadership training be delivered in-house for our team?
Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.