Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900
Overview
In today’s business world Interviewing has been identified as a critical management skill. Proven results have concluded that the “Old Style” interview is a failure. Published results show it’s less than 1.5% likely to be successful. The new approach to interviewing is to use the behavioural approach – as recommended by psychologists.
Learning Objectives
Understanding the 9 stages of recruitment and selection, and the importance of each stage
Know how to analyze a particular job and develop a job description and person specification to find the key tasks
Apply and use a plan for selection short listing that will dramatically save time
Consider the concept of and know when to use Testing, and personality questionnaires and when assessment centers are appropriate.
Be able to use the new skills of the behavioral interviewer
Be able to design and use the two step questioning technique.
Be able to write and practice using pre written questions and the balanced score scoring system.
Be able to use and decode behavioral body language
Who Should Attend
This course is designed for professionals working in management and leadership, as well as those whose responsibilities require a stronger practical grasp of the subject and its application within their organisation.
Professionals in Management & Professional Skills
Managers, team leaders and supervisors
Heads of department and function leads
Course Outline
Day 1 — Introduction and seminar objectives
Self assessment – knowledge and interviewing skills
The recruitment process – the new process map including testing and why we use behavioral questionnaires
Importance of behavioral listening skills –demonstration and exercise
End of day review
Day 2 — The Recruitment Process
The process of interviewing - Step two incorporating all the technical information – writing the job advert –the new style
The process of interviewing -Step three – Short listing, and the new way of preparing behavior led interviewing questions – video Knowledge based and probing questions. PRACTICE
The process of interviewing - Step four Pre writing interview questions using the behavioral score system -PRACTICE
The process of interviewing – Step five – how to ask and take replies from the questioning process – examples.
Day 3 — The Art of interviewing
Step seven – The techniques of running a professional interview – room layout, positioning, how to structure the panel.
Step Eight – Two techniques to radically improve the decision making progress.
Step nine – ensuring your interview is in accordance with international law
Examples and demonstrations – video “what did I do wrong?”
Day 4 — Practical exercises
Observation skills
Interview process in practice
Review of listening skills
Review of question techniques
Day 5 — Observable behavior from candidates
observable behavior from interviewer
Review –what are the critical success factors
Practical interviews
Listening skills reviewed
Accreditation
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
What do Al-Khobraa management and leadership courses cover?
The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.
Who should attend a management and leadership course?
These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.
How long are management and leadership courses, and where are they held?
Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can management and leadership training be delivered in-house for our team?
Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.