Management & Leadership · 5 Days · Public · Accredited by ILM · From USD 3,900
Overview
In the 21st century, organizations are facing ever more difficult challenges of rapid, unpredictable change and cut-throat international competition. The need is for outstanding and continuously improving levels of customer service and satisfaction. This requires maximizing the performance of the key organizational resource that delivers this “our greatest asset” – our people. Competitive pressures have led many organizations to delay and flatten the corporate hierarchy in order to become more responsive, faster, and more innovative.
Learning Objectives
Learn and apply the skills of facilitative leadership to enhance
individual and work team performance
Facilitate team meetings and individual performance issues
effectively
Improve productivity, quality and innovation in your organization
Lead organizational change more effectively
Analyze and recognize your strengths/weaknesses in facilitative
leadership and formulate a personal development plan
Who Should Attend
This course is designed for professionals working in management and leadership, as well as those whose responsibilities require a stronger practical grasp of the subject and its application within their organisation.
Professionals in Management & Professional Skills
Managers, team leaders and supervisors
Heads of department and function leads
Course Outline
Day 1 — Identify the differences between leaders and managers
Analyze the need for situational leadership
Understand your preferred style, approach and source of power in
leadership
Learn the principles and philosophy of facilitative leadership
Day 2 — Develop effective listening and questioning skills
Understand and practice appropriate body language
Identify key process skills to enable teams to prioritise, reach
consensus and produce results
Help teams make decisions and solve problems
Day 3 — effectively to encourage personal change
Identify opportunities for coaching and key skills
Principles of Total Quality Management
How to encourage a culture of continuous improvement,
creativity and innovation
Day 4 — Analyze your own team’s effectiveness
Examine the stages of team development and where your team is
now
Identify strategies for moving the team to the next stage of
development
Day 5 — Analyze the influence of national cultural differences…
leadership and teamwork, and how these affect facilitative
leadership and follower ship
Identify methods to facilitate and develop international, multicultural
teams
Accreditation
Accredited by ILM. On completion delegates receive an Al-Khobraa certificate of achievement.
Is Facilities Management (Certified By ILM) accredited?
Yes. Facilities Management (Certified By ILM) is accredited by ILM. Delegates who complete the course receive an ILM-accredited certificate issued through Al-Khobraa, a Saudi-registered training provider.
How long is Facilities Management (Certified By ILM)?
Facilities Management (Certified By ILM) runs over 5 days. The exact dates and start city for every confirmed session are listed in the dates section on this page.
How much does Facilities Management (Certified By ILM) cost?
Fees for Facilities Management (Certified By ILM) range from USD 3,900 to USD 4,950 per delegate, depending on the city and dates you choose. Each confirmed session shows its own fee on this page, and in-house delivery for a team is quoted separately. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support.
Where is Facilities Management (Certified By ILM) held, and can I attend online?
Confirmed classroom sessions run in Riyadh and Cape town. A live virtual classroom can be arranged on request.
Can Facilities Management (Certified By ILM) be delivered in-house for our team?
Yes. Facilities Management (Certified By ILM) can be delivered in-house at your own premises anywhere in Saudi Arabia or the wider GCC, with the content, dates and language tailored to your team. Contact Al-Khobraa for a quotation.