Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900
Overview
Whether it’s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques and approaches available to them as they seek to positively influence an outcome.
Learning Objectives
Identify What Is Negotiable in Typical Business Situations
Apply the Six Stages of Negotiation
Apply the Principles of Persuasion to a Negotiation
Have a deep understand of the key analysis of the negotiation process and how to influence others to get more of what you need and want
Have developed a range of highly effective negotiating skills and strategies that can be used in a range of situation
Be able to effectively analyze, plan and prepare for every negotiation
Understand the benefits of controlling and reading body language when influencing others
Have become a more effective and confident negotiator
Have enhanced an essential operational, management and leadership skill that will increase your performance on a daily basis
Identify Ways to Adjust Communication Styles to Achieve Agreement
Craft a Negotiation Strategy for a Business Negotiation
Improve your effectiveness in negotiations by understanding key negotiation strategies and how to apply them in practice
Understand how to make the most of your own natural negotiation style
Develop the skills to influence people more effectively and to control the negotiation table
Gain the essential tools and knowledge to plan and manage a range of negotiation scenarios
Enhance your ability to add value through the negotiation process
Understand different behaviors and attitudes related to different cultures and how to turn them in your favor
Who Should Attend
This course is designed for managers and supervisors, and other professionals seeking to strengthen their capability in this area.
Managers and Supervisors
Professionals in Communication & Influence
Managers, team leaders and supervisors
Course Outline
Day 1 — Introduction to Negotiation - The Starting Point for Improvement
Thinking outside the box
Positivity & Negativity and its affect on negotiation
Acquiring a positive attitude to the negotiation process
Proposal format – simple, focused & logical
Day 2 — Understanding Behavioural Style to Negotiate Better
Knowing and understanding your own behavioural style – keys to how you negotiate
Negotiation Style Assessment
Approaches to negotiation
The ‘win: win’ and why it is misunderstood
Day 3 — Developing a Strategic Approach to Negotiation
A strategic approach to negotiation - Distributive negotiation strategies
BATNA, Zone of Possible Agreement
Openings, anchors, offer and counter offers
A strategic approach to negotiation - Integrative negotiation strategies
Day 4 — Interests, Planning and Understanding Body Language
Wants and needs – the importance of identifying needs
Emotional intelligence and its role in negotiation
The importance of body language and non-verbal behaviour
What is body language and how do we accurately read it?
Day 5 — Negotiating with Different Nationalities and Cultures
Face to face negotiation – dealing with different cultures
British & American
Japanese & Chinese
French & German
Accreditation
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
What do Al-Khobraa management and leadership courses cover?
The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.
Who should attend a management and leadership course?
These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.
How long are management and leadership courses, and where are they held?
Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can management and leadership training be delivered in-house for our team?
Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.