Developing Intelligence at the Workplace (Certified By ILM)

Management & Leadership · 5 Days · Public · Accredited by ILM · From USD 3,900

Overview

Self mastery is not achieved by accident , it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practise self mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living,growing, and contributing. As we master our own emotions, so we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow.

Learning Objectives

• Develop the necessary skills to become better communicators.
• Analyze the basic principles underlying interpersonal communication and human behavior.
• Understand the verbal and non‐verbal components of the human communication process.
• Identify personal listening styles and cite different approaches to improve listening skills.
• Apply effective ways to deal with conflict on the job.
• Learn how to give and receive criticism in a constructive manner

Who Should Attend

This course is designed for professionals working in management and leadership, as well as those whose responsibilities require a stronger practical grasp of the subject and its application within their organisation.

• Professionals in Management & Professional Skills
• Managers, team leaders and supervisors
• Heads of department and function leads

Course Outline

Day 1 — Barriers to Communication

• Overcoming These Barriers
• Verbal and Non‐verbal elements
• One‐way Versus Two‐way Communication

Day 2 — The Personal Listening Profile

• Tips to Improve Active Listening Skills
• Ways to Cultivate and Improve Interpersonal Relationships

Day 3 — Managing Conflict

• Resolving Conflict
• How to Give Criticism

Day 4 — How to Receive Criticism

• Assertive Versus Passive
• Assertive Versus Aggressive

Day 5 — Types of Influencing Behavior

• The Significance of Perception in Human Relationships
• The Process of Dealing with Differences

Accreditation

Accredited by ILM. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
27 September – 1 October 2026	Dubai, UAE	Public	5 days	3,900
1–5 November 2026	Al-Khobar, KSA	Public	5 days	4,500

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Frequently Asked Questions

Is Developing Intelligence at the Workplace (Certified By ILM) accredited?

Yes. Developing Intelligence at the Workplace (Certified By ILM) is accredited by ILM. Delegates who complete the course receive an ILM-accredited certificate issued through Al-Khobraa, a Saudi-registered training provider.

How long is Developing Intelligence at the Workplace (Certified By ILM)?

Developing Intelligence at the Workplace (Certified By ILM) runs over 5 days. The exact dates and start city for every confirmed session are listed in the dates section on this page.

How much does Developing Intelligence at the Workplace (Certified By ILM) cost?

Fees for Developing Intelligence at the Workplace (Certified By ILM) range from USD 3,900 to USD 4,500 per delegate, depending on the city and dates you choose. Each confirmed session shows its own fee on this page, and in-house delivery for a team is quoted separately. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support.

Where is Developing Intelligence at the Workplace (Certified By ILM) held, and can I attend online?

Confirmed classroom sessions run in Al-Khobar and Dubai. A live virtual classroom can be arranged on request.

Can Developing Intelligence at the Workplace (Certified By ILM) be delivered in-house for our team?

Yes. Developing Intelligence at the Workplace (Certified By ILM) can be delivered in-house at your own premises anywhere in Saudi Arabia or the wider GCC, with the content, dates and language tailored to your team. Contact Al-Khobraa for a quotation.

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