Competencies: Design, Development and Implementation

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 4,500

Overview

It has become important to be able to objectively assess the competency of personnel with an organisation, whether for reviews, interviews, promotion, performance management, as some typical examples, in order to assess their technical capability or defining talent and high potential.

Learning Objectives

• Define competencies, their history and the important role they play in Human Resources and the organization.
• Analyze the main components of a competency and the differences between each.
• Extract competencies from business plans and apply the steps needed in designing competency frameworks and models.
• Apply competencies in the recruitment and selection processes.
• Use competencies for identifying training needs, talent pools and succession plans.
• Utilize competencies and behavioral indicators in performance appraisal systems

Who Should Attend

This course is designed for managers, superintendents, supervisors and officers, and other professionals seeking to strengthen their capability in this area.

• Managers, superintendents, supervisors and officers
• Professionals in Management & Professional Skills
• Managers, team leaders and supervisors

Course Outline

Day 1 — Definitions and Objectives of HRM

• The Main Functions in HR
• Examples of HR Organization Charts
• Recruitment and Selection Cycle
• Training and Development Cycle

Day 2 — History, Origins and Definitions

• Components: Differences between Knowledge, Skills and Competencies
• The Iceberg Model
• Competence versus Competency
• Types of Competencies

Day 3 — The Use of Behavioral Indicators Behavioral versus…

• Level Customization
• Competency Job Profiles versus Job Descriptions
• Competency Job Profiles and Personal Profiles
• Competency Gap Analysis

Day 4 — Introduction to HR Strategies, Vision and Mission…

• Critical Success Factors Key Result Areas
• Core Competencies
• Core Values
• Defining Job Requirements

Day 5 — Competency-Based Selection

• Classical Training Needs Analysis (TNA)
• Competency-Based TNAs
• Competencies in Succession Planning
• Advantages and Disadvantages

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
27 September – 1 October 2026	Kuala Lumpur, Malaysia	Public	5 days	4,500
1–5 November 2026	Tunisia,	Public	5 days	5,000

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Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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