Certified Six Sigma Yellow Belt Program

Management & Leadership · 5 Days · Public · Al-Khobraa certified · From USD 3,900

Overview

This thought-provoking course uses the renowned Motorola methodology to identify and solve problems in organizations. Targeting the yellow belt level, this course will provide participants with the knowledge to identify improvement opportunities in their organizations and help kick off the Six Sigma methodology with their teams.

Learning Objectives

• Define and understand quality concepts and their evolution
• Discuss Six Sigma and why it is necessary to sustain business improvement
• Explain the role of Six Sigma in customer service and continual improvement
• Apply and implement the Define, Measure, Analyze, Improve and Control problem-solving methodology
• Examine the statistical background supporting Six Sigma projects
• Compare between the various tools usually used in a Six Sigma project
• Explain how to deploy Six Sigma and assess organizational readiness to launch a successful Six Sigma project

Who Should Attend

Managers, supervisors, and professionals who wish to understand Six Sigma, its use, and how it relates to work and business improvement. Target Competencies Deploying Six Sigma Problem-solving skills Critical thinking skills Using applied statistics Change management techniques

• Target Competencies
• Deploying Six Sigma
• Problem-solving skills
• Critical thinking skills
• Using applied statistics
• Change management techniques

Course Outline

Day 1 — Introduction to Quality

• Definition of quality
• History of quality
• Benefits of quality systems
• Meet the ISO 9000 family

Day 2 — Six Sigma in Customer Service

• Effects of Six Sigma on customer satisfaction
• Levels of sigma performance
• The Kano model and quality function deployment
• The fruit of Six Sigma​

Day 3 — Statistical Analysis in Six Sigma

• Sigma as a metric
• Sources of variation
• Calculation of process capability and sigma level
• The commute example

Day 4 — Problem Solving Using Six Sigma

• Six Sigma toolbox
• Control charts
• Pareto charts
• Cause and effect diagrams

Day 5 — Deployment of Six Sigma

• Project selection and charter importance
• Leadership and employee involvement
• Selection of Six Sigma projects: guidelines
• Characteristics of a successful Six Sigma project

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
15–19 November 2026	Dubai, UAE	Public	5 days	3,900

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Frequently Asked Questions

What do Al-Khobraa management and leadership courses cover?

The portfolio covers KPIs and performance management, strategic planning and execution, Mini MBA programmes, supervisory and first-line management skills, change leadership, decision-making and problem-solving, and executive communication. Sessions are workshop-based, built around delegates’ own organisational challenges.

Who should attend a management and leadership course?

These courses suit team leaders and supervisors, department and functional managers, newly promoted managers moving from technical to leadership roles, senior specialists preparing for management, and executives responsible for strategy or organisational performance.

How long are management and leadership courses, and where are they held?

Most Al-Khobraa management and leadership courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can management and leadership training be delivered in-house for our team?

Yes. Any Al-Khobraa management and leadership course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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