الدوراتManagement & LeadershipAdministration and Office Management Professional
Management & Leadershipمعتمدالأكثر طلباً

Administration and Office Management Professional

This five day Program is designed to increase the skills of Senior Support personnel across a range of disciplines. The Program identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team. These elements include interpersonal, communication, organizational and time management competencies. As can be seen from the Program outline below, the Program is broken down by the day to broadly reflect the key components of the role. However, as you will discover when you attend, such skills and techniques will be required in a blended and integrated way as you meet the challenges of your workplace. Throughout the Course, you will practice communication, organizational and planning skills on an ongoing and linked basis as you would within your normal working environment.

Alkhobraa
برنامج يتضمن اختباراً

Alkhobraa Certified Programme

احصل على اعتماد مهني معترف به من كبرى الجهات الدولية.

المدة:1 Day
طريقة التقديم:Classroom / Virtual
اللغة:English
الشهادة:Yes
مركز التسجيل

المواعيد المجدولة القادمة

Dubai

UAE

Public
20–24 September 2026
Alkhobraa Centre
الرسوم لكل مشارك
USD3,900
الفئة المستهدفة

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هذه الدورة؟

Administrators, assistant administrators, executive secretaries, existing or prospective office managers/ senior administrators and supervisors of junior level employees Delegates attending this Program will be involved in the operational running of an office or fulfill the role of an Executive or Personal Assistant to Senior or Middle Management. It will also be a constructive development Program for those individuals with some office management experience looking to move into a more senior position as an Office Manager or Administration team leader / supervisor. The Program targets: Office Administrators Office Managers Supervisors of clerical and administrative staff Executive Secretaries Personal Assistants

الأدوار المهنية
Office AdministratorsOffice ManagersSupervisors of clerical and administrative staffExecutive SecretariesPersonal Assistants
خريطة التدريب

جدول الدورة

منهج مكثَّف ومتعدد الوحدات، مصمَّم لتحقيق الإتقان المهني العميق والتوافق مع المعايير الصناعية الدولية المعتمدة في المملكة العربية السعودية.

المحاور والأسئلة الرئيسية التي ستُغطَّى
Perception Versus Reality
Competencies Required for Success
Effective Communication Skills
Improving Credibility and Gaining Recognition
Speaking and Listening
Being Assertive
Selling Your Ideas to the Boss, Colleagues, Subordinates and Clients
Style
Layout
Clear Writing
Proof Reading
Symptoms
Causes
Solutions
Understanding the Needs of Internal and External Customers
Having the Right Attitude
Providing Excellent Service
Handling Complaints
Preparing the Agenda
Taking Minutes
Identifying and Eliminating Time Wasters
Setting Goals and Priorities
Planning and Managing Time for Self and Others
Professional Telephone Behavior
Rules for Good Listening
Making Appointments

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يمكننا تخصيص الجدول ليتوافق مع أصولك وتحدياتك التشغيلية والمتطلبات القطاعية في المملكة العربية السعودية.