Total Quality Management (TQM): Tool Box for Continual Improvement

Quality & Compliance · 5 Days · Public · Accredited by ASQ · From USD 3,900

Overview

TQM is a management and quality philosophy aimed at integrating all organizational functions to focus on meeting customer needs and organizational objectives. It has been one of the most influential methods used in managing business processes over the last 30 years. It has been incorporated as a vital component in the management systems of some of the world's most successful enterprises. The aim of this course is to equip participants to understand TQM so that they can make Quality and Continuous Business Improvement work to best effect in their organization.

Learning Objectives

Who Should Attend

This course is designed for managers, supervisors and all those, and other professionals seeking to strengthen their capability in this area.

Course Outline

Day 1 — Customer-driven quality

Day 2 — Process thinking

Day 3 — Cause and effect diagram, check sheet, control charts,…

Day 4 — Levels of benchmarking

Day 5 — The eight steps to achieve improvement

Accreditation

Accredited by ASQ. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

DatesVenueDeliveryDurationFee (USD)
13–17 September 2026Kuala Lumpur, MalaysiaPublic5 days4,500
16–20 November 2026Accra, GhanaPublic5 days4,500
6–10 December 2026Dubai, UAEPublic5 days3,900

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Frequently Asked Questions

Is Total Quality Management (TQM) accredited?

Yes. Total Quality Management (TQM) is accredited by ASQ. Delegates who complete the course receive an ASQ-accredited certificate issued through Al-Khobraa, a Saudi-registered training provider.

How long is Total Quality Management (TQM)?

Total Quality Management (TQM) runs over 5 days. The exact dates and start city for every confirmed session are listed in the dates section on this page.

How much does Total Quality Management (TQM) cost?

Fees for Total Quality Management (TQM) range from USD 3,900 to USD 4,500 per delegate, depending on the city and dates you choose. Each confirmed session shows its own fee on this page, and in-house delivery for a team is quoted separately. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support.

Where is Total Quality Management (TQM) held, and can I attend online?

Confirmed classroom sessions run in Kuala Lumpur, Accra and Dubai. A live virtual classroom can be arranged on request.

Can Total Quality Management (TQM) be delivered in-house for our team?

Yes. Total Quality Management (TQM) can be delivered in-house at your own premises anywhere in Saudi Arabia or the wider GCC, with the content, dates and language tailored to your team. Contact Al-Khobraa for a quotation.

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