ASQ Certified Manager of Quality/Organizational Excellence Refresher
Quality & Compliance · 5 Days · Public · Accredited by ASQ · From USD 4,500
Overview
The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process - improvement initiatives - everywhere from small businesses to multinational corporations - that can have regional or global focus in a variety of service and industrial settings.
Learning Objectives
Review the body of knowledge in preparation for the ASQ CMQ/OE examination
Lead and champion process improvement initiatives in organizations that can have a regional or global focus in a variety of product or service settings.
Identify and have a working knowledge of quality standards and concepts.
Implement organizational assessments and related functions.
Assess quality needs in relation to overall strategic plans.
Implement quality programs to attain and maintain customer satisfaction and focus.
Apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts
Explain, through discussions, the main concepts in each of the BOK elements
Refine their thinking approach in preparation for the ‘constructed response’ section of the examination
Practice sample tests
Who Should Attend
This highly practical and interactive course has been specifically designed for: -
Group/ Corporate Quality Manager
Quality Director/ Head of Quality
QA/QC Manager/ Engineer/ Supervisor
Quality Auditors/ ISO Auditors
Quality Professionals
Course Outline
Day 1 — Introduction: course materials, practice questions, and Bloom’s taxonomy
Body of knowledge, preparation tips, suggestions for more effective test-taking
Leadership styles
Teams and team-building techniques
Change management
Day 2 — Management elements and methods
Principles of management
Management theories, styles, and tools
Human resources management
Financial management
Day 3 — Quality and process management tools
The seven classic quality tools
Mapping the process
Analyzing the process
Innovation and creativity tools
Day 4 — Customer-focused organizations
Customer identification and segmentation
Internal and external customers
Customer needs and voice of the customer
Customer satisfaction and loyalty
Day 5 — Supply chain management
Supplier selection and communications
Supplier performance and improvement
Supplier certification, partnership and alliances
Training needs analysis and plans
Accreditation
Accredited by ASQ. On completion delegates receive an Al-Khobraa certificate of achievement.
Is ASQ Certified Manager of Quality/Organizational Excellence Refresher accredited?
Yes. ASQ Certified Manager of Quality/Organizational Excellence Refresher is accredited by ASQ. Delegates who complete the course receive an ASQ-accredited certificate issued through Al-Khobraa, a Saudi-registered training provider.
How long is ASQ Certified Manager of Quality/Organizational Excellence Refresher?
ASQ Certified Manager of Quality/Organizational Excellence Refresher runs over 5 days. The exact dates and start city for every confirmed session are listed in the dates section on this page.
How much does ASQ Certified Manager of Quality/Organizational Excellence Refresher cost?
The fee for ASQ Certified Manager of Quality/Organizational Excellence Refresher is USD 4,500 per delegate. Each confirmed session shows its own fee on this page, and in-house delivery for a team is quoted separately. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support.
Where is ASQ Certified Manager of Quality/Organizational Excellence Refresher held, and can I attend online?
Confirmed classroom sessions run in Riyadh, Dubai and Accra. A live virtual classroom can be arranged on request.
Can ASQ Certified Manager of Quality/Organizational Excellence Refresher be delivered in-house for our team?
Yes. ASQ Certified Manager of Quality/Organizational Excellence Refresher can be delivered in-house at your own premises anywhere in Saudi Arabia or the wider GCC, with the content, dates and language tailored to your team. Contact Al-Khobraa for a quotation.