Quality & Compliance · 5 Days · Public · Accredited by ASQ · From USD 3,900
Overview
Quality Control is a comprehensive course in QC terminology, practices, statistics, and troubleshooting for the clinical laboratory. Designed for those who have little or no experience with quality control but need a firm grounding, this course will help all students quickly and easily identify and correct errors in quality control procedures. Concepts covered include: running assayed and unassayed controls, specificity, sensitivity, Westgard rules, Levey-Jennings charts, Youden plots, and CUSUM calculations.
Learning Objectives
Introduce quality control terminology.
Explain quality control graphical tools, including Gaussian curves, Levey-Jennings charts, CUSUM calculations, and Youden plots.
Detail Westgard rules used to identify QC problems.
Provide practical examples of QC in laboratory environments.
Give suggestions for troubleshooting quality control errors.
Describe TQM's place in the development of quality methodologies
Describe the 5 key principles of TQM and their impact on business performance
Draw up plans to achieve management commitment to quality improvement
Describe how to empower staff to adopt best practice quality approaches
Use fact-based decision-making techniques to solve quality problems
Use continuous improvement techniques
Identify the changes needed in their organization to achieve real customer focus
Describe the basic components of 6 Sigma
Describe and use the contents of a "Lean Toolbox"
Use business process design techniques
Produce an outline approach to implementing TQM in their own organization
Who Should Attend
This course is designed for leaders, supervisors and all those, and other professionals seeking to strengthen their capability in this area.
Leaders
Supervisors and all those
Professionals in Quality Management Systems
Course Outline
Day 1 — Definition of Quality Control What is Quality Control?
Important Concepts in Quality Control
Controls What is a Control?
Safety and Handling of Controls
Appearance of Controls
Day 2 — Specificity Example: Comparison
Based on the data for the experimental and tried-and-true procedures, which test would produce fewer false negatives?
Using the data and formula to the right, we can calculate specificity of the West Nile Virus test to be:
Calculating Sensitivity
Sensitivity Example: Calculations (1)
Day 3 — Systematic Error
Causes of Error
Indicate which of the problems in the list below are more likely to be random errors or systematic e
Internal Quality Control
External Quality Control (1)
Day 4 — Standard Deviation
Acceptable Standard Deviation
In a normal distribution, what percent of data would be more than +/- 3 standard deviations from the
Levey-Jennings Chart
The Levey-Jennings Chart's Inventors
Day 5 — CUSUM and Westgard Rules
What is a Youden Plot?
Using a Youden Plot
In the accompanying Youden plot, what conclusions can be drawn about the data?
Westgard Rules
Accreditation
Accredited by ASQ. On completion delegates receive an Al-Khobraa certificate of achievement.
Yes. Quality Control Management is accredited by ASQ. Delegates who complete the course receive an ASQ-accredited certificate issued through Al-Khobraa, a Saudi-registered training provider.
How long is Quality Control Management?
Quality Control Management runs over 5 days. The exact dates and start city for every confirmed session are listed in the dates section on this page.
How much does Quality Control Management cost?
Fees for Quality Control Management range from USD 3,900 to USD 4,500 per delegate, depending on the city and dates you choose. Each confirmed session shows its own fee on this page, and in-house delivery for a team is quoted separately. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support.
Where is Quality Control Management held, and can I attend online?
Confirmed classroom sessions run in Kuala Lumpur and Dubai. A live virtual classroom can be arranged on request.
Can Quality Control Management be delivered in-house for our team?
Yes. Quality Control Management can be delivered in-house at your own premises anywhere in Saudi Arabia or the wider GCC, with the content, dates and language tailored to your team. Contact Al-Khobraa for a quotation.