Advanced Secretarial Course and Office Management

This five-day course is designed to increase the skills of Senior Support personnel across a range of disciplines. The course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team. These elements include interpersonal, communication, organizational, and time management competencies. As can be seen from the Course outline below, the Course is broken down by the day to broadly reflect the key components of the role. However, as you will discover when you attend, such skills and techniques will be required in a blended and integrated way as you meet the challenges of your workplace. Throughout the course, you will practice communication, organizational, and planning skills on an ongoing and linked basis as you would within your normal working environment.