CoursesManagement & LeadershipAdvance Secretary Skills
Management & LeadershipCertifiedTrending

Advance Secretary Skills

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations.

Alkhobraa
Examined Program

Alkhobraa Certified Programme

Earn professional credits recognized by leading international accreditation bodies.

Duration:1 Day
Delivery:Classroom / Virtual
Language:English
Certificate:Yes
Registration Hub

Upcoming Scheduled Dates

Dubai

UAE

Public
12–16 July 2026
Alkhobraa Centre
Fee per Delegate
USD3,900

Riyadh

KSA

Public
27–31 December 2026
Alkhobraa Centre
Fee per Delegate
USD3,900
Don't see a date that works? Request In-House
Target Audience

Who Should Attend
This Course?

This program is designed for: Senior administrators, office managers, executive assistants and supervisors of junior staff who already possess the essential administration skills and seek to move their career further up.

Professional Roles
Training Map

Course Agenda

An intensive, modular curriculum designed for deep professional proficiency and alignment with international industry standards recognized in Saudi Arabia.

Key Questions & Elements to be Covered
Partnering Strategically "With" Your Leader
Understanding the Strategic Role of Today's Executive Assistant
Working "With" versus Working "For'" your Leader
Achieving Higher Engagement and Involvement in your Leader's Scope
Self-Empowerment: Creating your Own Mission Statement
Increasing your Share in Decision-Making
Developing Forward Thinking: Being a Proactive Thinker
The Power of Emotional Intelligence
Understanding the Four Dimensions of EI:
Awareness of Own Role
Management of Own Responsibilities
Awareness of Office Politics and Environment
Management of Stakeholders
Recognizing How Stress and Feelings Affect Performance
Applying EI in Building Relations and Dealing with Difficult Situations
Presenting Your Ideas with Passion and Credibility
Planning for a Convincing Presentation
Developing and Organizing Objectives and Content
Delivering the Presentation and Fielding Questions
Using Visual aids to Support the Presentation
Building and Maintaining Systems
What is a System? The Why and How of Systems
Filing Systems: Controlling Documents, e-Filing and Cloud Storage
Time Management Systems: Planning, Organizing and Controlling
Idea Generating Systems: Spotting and Implementing Improvements
Self-Management Systems: Setting your Own Targets and Exceeding Them
Using Discipline to Maintain and Ensure System Continuity
Negotiating with Suppliers (Internal and External)
Principles of Successful Negotiations with Internal and External Suppliers
Negotiation Planning and Tactics
Aiming at Win-Win Outcomes
Negotiating for the Long-Term
Event and Conference Organization
Planning for Events: A Project Management Approach
Promoting Events and Ensuring Maximum Turn-Out
Managing and Controlling Events
Managing Suppliers and the Secrets of Dealing with Hotels and Venues
Protocol and Business Etiquette
Principles of Business Etiquette
Phone, e-Mail and Meeting Etiquette
Understanding Values, Beliefs and Perceptions
Dealing with Different Personalities and Cultures
Creating a Personal Brand within the Organization

Need a tailored curriculum?

We can customize the agenda to match your assets, operational challenges, and sector-specific Saudi requirements.