Implementing of Quality Environmental Laboratory Management Systems (ISO 17025)
Quality & Compliance · 5 Days · Public · Al-Khobraa certified · From USD 3,900
Overview
If there were no standards, we would soon notice. Standards make an enormous contribution to most aspects of our lives - although very often, that contribution is invisible. It is when there is an absence of standards that their importance is brought home. For example, as purchasers or users of products, we soon notice when they turn out to be of poor quality, do not fit, are incompatible with the equipment we already have, are unreliable or dangerous. When products meet our expectations.
Learning Objectives
Introductions and Conference Briefing.
ISO 17025
ISO 9000 series
ISO 14000 series
Laboratory Structure to ensure Integrity and Competence.
Quality Management Systems as a Framework for Business Process.
Laboratory Facilities.
Services and Supplies.
Ensuring Competence: Equipment
Ensuring Competence: Personal.
Tenders, contracts and requests – the review process
Subcontracting
Ensuring competence – test and calibration methods
Handling of samples and items from customers for calibration and test
Documentation and documentation control process
Ensuring competence – performance of calibrations and tests.
Ensuring competence – management controls.
Identifying potential and actual non-conforming work.
Process of recording and storage and retrieval of records.
Reporting results to client including opinions and interpretations.
Complaints process.
Introductions and participant learning objectives
Workshop on preparation of a project proposal with review and feedback (workshop)
Role of the analytical laboratory & the concept of core business (presentation)
Process re-engineering, redesign or simplification of a laboratory (presentation)
Workshop to redesign laboratory process flows (workshop)
Project management: organization, environment, and project proposal (presentation)
Defining the scope and boundaries of a LIMS (presentation and discussion)
The user requirements specification and selection of a system (presentation and discussion)
Implementing a LIMS: functions required (workshop)
Change management implications: involving the users (presentation)
Implementing a LIMS: budgets (workshop)
Risk assessment of a LIMS project (presentation)
Validation of a LIMS (presentation)
Closeout of the conference and review of learning objectives
Who Should Attend
This course is designed for head sections, laboratory managers, quality assurance/control managers and supervisors, and other professionals seeking to strengthen their capability in this area.
Head sections
Laboratory managers
Quality assurance/control managers and supervisors
Analytical chemists
Laboratory supervisors
Environmental and safety coordinators
Systems controllers
Course Outline
Day 1 — Introduction
Introductions and conference briefing
Laboratory structure to ensure integrity and competence
Quality management system as a framework for the business processes and the role of ISO 17025 (Guide 25)
Implementation
Day 2 — Tenders, contracts, and requests – the review process
Subcontracting
Ensuring competence – test and calibration methods
Exercise: Content of a test method and validation
Handling of samples and items from customers for calibration and test
Day 3 — Ensuring competence – management controls
Identifying potential and actual non-conforming work
Process of recording and storage and retrieval of records
Reporting results to the client including opinions and interpretations
Complaints process
Day 4 — Time management in the laboratory
Laboratory customer services
Communication Techniques
ISO 14000 Environmental Systems
Requirements
Day 5 — ISO 14000 and its impact on the environment
Waste management program
Case study
Auditing and ISO 14000
Maintenance of ISO 14000
Accreditation
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
What do Al-Khobraa quality and compliance courses cover?
The quality and compliance portfolio covers Six Sigma at Yellow, Green and Black Belt level, ISO 9001 quality management systems and lead auditor training, total quality management (TQM), root cause analysis, process improvement and regulatory compliance. Courses combine the methodology with worked examples from Saudi industry.
Who should attend a quality and compliance course?
These courses suit quality managers and engineers, QA/QC inspectors, internal and lead auditors, process and continuous-improvement specialists, compliance officers, and operations managers responsible for defect reduction or certification readiness. No prior belt or auditor qualification is assumed.
How long are quality and compliance courses, and where are they held?
Most Al-Khobraa quality and compliance courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
What certificate will I receive?
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Can quality and compliance training be delivered in-house for our team?
Yes. Any Al-Khobraa quality and compliance course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.