Stakeholders Management: Achieving Consensus for Successful Project Execution
Projects & Contracts · 5 Days · Public · Accredited by PMI · From USD 3,900
Overview
Influencing, convincing and persuading all of the internal and external stakeholders such as clients, contractors, consultants, vendors, teams are essential and critical for successful projects and business as usual execution. It is a relationship game. Securing the buy-in of individuals confidently, skillfully and competently where you don’t have direct authority and control can support a drive for operational excellence and business continuity. Tricky, challenging, demanding and complicated stakeholders could be driving the mission-critical decisions.
Learning Objectives
Understand stakeholder needs
Understand how stakeholders impact your project
Know how to deal with multiple stakeholders with divergent interests
Understand how to manage stakeholder expectations, including quality and performance expectations
Understand the need to communicate your strategy to the project team, the customer, and other project stakeholders
Resolve conflict and competing priorities
Manage project public relations and organisational politics
Contain expectations through effective status reporting and progress meetings
Who Should Attend
Any Professionals/Teams involved in Projects and Business as usual Negotiators and Consultants
Functional Team
Project Professionals/Team
Commercial Team
Strategic Decision Makers/Executives involved in Decision Making
Supply Chain Executives/Professionals
Sales and Marketing Team
Functional Team
Project Professionals/Team
Commercial Team
Supply Chain Executives/Professionals
Sales and Marketing Team
Course Outline
Day 1 — Understanding the Rules of Engagement and Navigating the Stakeholders Relationship Game
Identification and categorisation of stakeholders
Understanding stakeholder expectations
The role of management in the stakeholder environment
Evaluation and prioritisation of interests
Day 2 — Managing Competing Stakeholders Expectations and Normalizing the Differences
Stakeholder mapping
How committed are they to the project?
What makes them tick?
Aligning stakeholder requirements to business and organisational objectives
Day 3 — Relationship Building with the Stakeholders and Achieving Consensus
The science and art of communicating effectively
Common communications barriers and “filters”
Dealing with organisation politics
Managing external stakeholders such as suppliers, regulators and the public
Day 4 — Strategies for Confidently, Competently and Skilfully Influencing, Persuading and Negotiating with Stakeholders
Who to influence?
The Elements of Influence
Different types of influencing strategies
Push and pull-type behaviours
Day 5 — Stakeholders Rapport Management and Maintaining Execution Harmony
Use of position, knowledge, or personal power
Developing rapport
Personality preferences
Achieving and maintaining a commitment
Accreditation
Accredited by PMI. On completion delegates receive an Al-Khobraa certificate of achievement.
Yes. Stakeholders Management is accredited by PMI. Delegates who complete the course receive a PMI-accredited certificate issued through Al-Khobraa, a Saudi-registered training provider.
How long is Stakeholders Management?
Stakeholders Management runs over 5 days. The exact dates and start city for every confirmed session are listed in the dates section on this page.
How much does Stakeholders Management cost?
Fees for Stakeholders Management range from USD 3,900 to USD 4,500 per delegate, depending on the city and dates you choose. Each confirmed session shows its own fee on this page, and in-house delivery for a team is quoted separately. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support.
Where is Stakeholders Management held, and can I attend online?
Confirmed classroom sessions run in Kuala Lumpur and Dubai. A live virtual classroom can be arranged on request.
Can Stakeholders Management be delivered in-house for our team?
Yes. Stakeholders Management can be delivered in-house at your own premises anywhere in Saudi Arabia or the wider GCC, with the content, dates and language tailored to your team. Contact Al-Khobraa for a quotation.