Supplier Relation Management Training

Procurement & Supply Chain · 5 Days · Public · Al-Khobraa certified · From USD 3,900

Overview

This course has been classified as Management Development & Leadership. The course brings together a structured and comprehensive approach to managing suppliers which has been proven to be effective in a wide range of public and private sector organizations. It demonstrates through real-world case studies both successful and unsuccessful practices, and exactly what can be done to generate stunning levels of service provider performance. Step by step you will build a toolkit of supplier management improvement tools.

Learning Objectives

• Highlight factors which are critical to the success of achieving excellent performance through suppliers
• Show how the present current economic climate can be used to lock in a long term advantage
• Significantly improve the performance of suppliers in key areas such as quality, delivery, lead times, innovation, and responsiveness
• Provide tools, methodologies, and approaches to working with suppliers on performance improvement and joint cost reduction programs
• Share a number of approaches which have been found to be effective in aligning supplier performance with the needs of customers
• Explain and explore a framework for building effective working relationships with colleagues and with contract staff, suppliers, and others
• Describe the ways in which supplier management can be used to provide a competitive advantage

Who Should Attend

This course is designed for directors, managers, and staff, and other professionals seeking to strengthen their capability in this area.

• Directors
• Managers
• Staff
• Staff in procurement
• Managers and staff

Course Outline

Day 1 — The Root Cause of Failure

• A leading consultancy survey of supplier performance
• Root cause analysis of failure
• Remedies and key lessons
• The criterion-based approach

Day 2 — Best Practice Processes, Tools and Techniques

• Parallels between managing your own organization and managing suppliers
• Innovative ideas that are rooted in common sense
• Disciplines, tools, and methodologies which guarantee success

Day 3 — How World-Class Organizations Manage their Suppliers

• Managing the "extended enterprise"
• Leading examples from manufacturing, financial services, and the public sector
• A case study for course participants to analyze

Day 4 — Practical Approaches to Creating Leverage

• The four pillars on which supplier management should be based
• Alternative forms of power
• Supplementing contractual leverage

Day 5 — Working without Leverage

• Using relationships as a power substitute
• Basing a relationship on something other than a contract
• Rights, remedies and substitutes for leverage

Accreditation

Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.

Dates & Venues

Dates	Venue	Delivery	Duration	Fee (USD)
15–19 November 2026	Riyadh, KSA	Public	5 days	3,900

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Frequently Asked Questions

What do Al-Khobraa procurement and supply chain courses cover?

The portfolio covers strategic sourcing and category management, tendering and supplier evaluation, contract and supplier performance management, negotiation, logistics, warehousing and inventory control — alongside preparation for CIPS (Chartered Institute of Procurement & Supply) qualifications, the global benchmark for the profession.

Who should attend a procurement and supply chain course?

These courses suit procurement and purchasing officers, category and sourcing managers, contract administrators, warehouse and inventory supervisors, logistics and materials planners, and finance or engineering staff who raise and evaluate tenders. No prior CIPS study is assumed.

How long are procurement and supply chain courses, and where are they held?

Most Al-Khobraa procurement and supply chain courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.

What certificate will I receive?

Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.

Can procurement and supply chain training be delivered in-house for our team?

Yes. Any Al-Khobraa procurement and supply chain course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.

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