AI, Technology & Digital · 5 Days · Public · Al-Khobraa certified · From USD 3,900
As organizations increasingly depend on digital solutions to deliver business value, IT professionals must ensure their services are both innovative and reliable. The ITIL® 4 Create, Deliver and Support (CDS) Training Course by equips participants with the essential knowledge and tools to design, build, and manage effective IT-enabled services in today’s fast-paced and competitive landscape. This ITIL Specialist module focuses on the operational aspects of the IT service lifecycle — covering how services are created, delivered, and supported to meet business goals efficiently.
This ITIL® 4 Create Deliver and Support (CDS) Training Course is designed for professionals who work in IT service delivery and management, or those aspiring to leadership roles within digital and technology environments. It is especially valuable for: IT Professionals and Leaders within the technology and service industries Information Security Managers and Technical Specialists IT Service Managers and Team Leaders Executives and Managers seeking better control and visibility over IT operations Personnel transitioning into IT leadership roles Users of document and records management systems Individuals preparing for the ITIL® 4 CDS certification This course provides a strong foundation for understanding how to manage, improve, and deliver IT services that meet both business and user needs.
Al-Khobraa certified. On completion delegates receive an Al-Khobraa certificate of achievement.
| Dates | Venue | Delivery | Duration | Fee (USD) |
|---|---|---|---|---|
| 13–17 December 2026 | Riyadh, KSA | Public | 5 days | 3,900 |
| 14–18 December 2026 | Botswana, Southern Africa | Public | 5 days | 4,500 |
Enquire about ITIL® 4 Create Deliver and Support (CDS) · Enquire on WhatsApp
The portfolio covers cyber security, data analytics and data science, artificial intelligence (AI) and machine learning, Power BI and Excel for analysis, digital transformation and IT governance. Courses are applied — delegates work with real datasets and tools rather than slideware.
These courses suit IT and cyber security staff, data and business analysts, engineers and operations professionals who work with plant or business data, digital transformation teams, and managers who commission or govern technology projects. Foundation-level courses assume no programming background.
Most Al-Khobraa AI, technology and digital courses run over 5 days. The exact duration, dates and city for this course are listed in the dates section on this page. Public sessions run across Saudi Arabia — Riyadh, Jeddah, Al-Khobar, Jubail and Yanbu — as well as regional and international venues, with live virtual classrooms available on request.
Delegates who complete the course receive an Al-Khobraa certificate of completion, issued by a Saudi-registered training provider. Al-Khobraa also delivers internationally accredited programmes; where a course carries an external awarding body such as PMI, CIPS, ILM or IOSH, that body is named on the course's own page.
Yes. Any Al-Khobraa AI, technology and digital course can be delivered in-house at your own premises anywhere in Saudi Arabia or the GCC, with the content, dates and language of delivery tailored to your team. Al-Khobraa is an approved HRDF (Hadaf) provider, so eligible Saudi employers can seek training support. Contact us for a quotation.